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Pen Runners — AI-powered virtual support
AI-powered virtual support

Hand it off.
We run it.

Pen Runners is the AI-powered support team for founders and small businesses — admin, content, and operations, handled faster and smarter, with nothing dropped.

// AI does the heavy lifting. A real person makes it right.

What we run

Six service lines. One team that runs them all.

Open any line to see what's inside. Each is powered by automation underneath and checked by a real person on top — and several are exactly what public-sector buyers procure.

Virtual assistant Inbox & calendar Scheduling & travel CRM upkeep Data entry Presentations & formatting Business formation & registration filings
Social media & content Public communications & outreach Founder / LinkedIn branding Lead generation Market research E-commerce management
Customer care & CXM Citizen-services / Tier-1 contact Project coordination Event coordination Software & tools management HR admin support Operations consulting
Invoicing & AP/AR Bookkeeping-lite & expenses Payment follow-ups Grants & financial admin
AI consulting & adoption Custom assistants / GPTs Workflow automation & RPA AI content systems Intelligent inbox & meeting handling GTM / sales engineering
Document management & digitization Section 508 / ADA remediation Transcription · captioning · translation Data scraping & processing Data visualization & analytics Research & reporting
How it works

AI does the heavy lifting. A human runs it home.

Software is fast but careless. People are careful but slow. We put them in a relay — so you get speed and judgment, not a trade-off between them.

STEP 01

You hand it off

Send the task in a message. No tickets, no friction — just tell us what you need taken care of.

STEP 02

AI runs the heavy lift

Drafting, sorting, research, automation — the repetitive work gets done in minutes by systems we build and tune.

STEP 03

We perfect & deliver

A real person checks, polishes, and makes the call AI can't — then it's back to you, done right, same day.

Selected Work

Real AI work, already delivered.

A sample of recent engagements our founder has delivered — automation, custom AI, and team training for organizations across industries.

Legal

Family Law Firm — Orlando, FL

Built a full AI-implementation program and ran hands-on training for 13 attorneys, paralegals, and support staff — legal prompting, Microsoft Copilot, Claude document analysis, and Gamma.

13 staff trained firm-wide
Education

Insurance Pre-Licensing Institute — Texas

Built n8n workflow automations and a Python content-generation pipeline to streamline course operations, and advised on AI strategy and tool selection.

Course operations automated
Tech & Healthcare

Topweb Solutions & Maryland Healthcare Agency

Built AI chatbots, CRM-integrated support assistants, and automation systems on OpenAI GPT models and the Assistants API.

24/7 support · 50–80% less manual work

Full case details are in our capability statement.

Packages

Fixed scope. Fixed price. No clock-watching.

Productized monthly support, priced on outcomes — not billable hours. Move up or down as you grow.

Launch
Get the essentials handled
$1,200 /mo
  • Admin + inbox & calendar
  • Light social & content
  • AI-assisted drafting
  • Reply within 24 hours
Choose Launch
Most popular
Growth
For scaling businesses
$2,400 /mo
  • Everything in Launch
  • Full social & content management
  • One automation built for you
  • Reply within 12 hours
Choose Growth
AI Operations
We run your back office
$4,500 /mo
  • Everything in Growth
  • Custom assistant + ongoing automation
  • Monthly system optimization
  • Same-business-day priority
Choose AI Ops
Just need one thing built?

One-time AI builds — a workflow automation, a custom assistant, or an inbox/CRM setup. From $950.

Start an AI build →
Why Pen Runners

Built different on purpose.

// AI-NATIVE

We automate, not just assist

Most VAs do tasks by hand. We build systems that do them for you — then keep doing them long after.

// AGENCY-BACKED

A team, not a single freelancer

Process, backup, and quality control behind every account — so your work never stalls because one person had a bad week.

// TRANSPARENT

You always know the status

A clear shared board and a recap every Friday. No black box, no "what are they actually doing?"

Founding client spots — open now

We're taking on a small first group at a founding rate in exchange for honest feedback and a case study. Early access, lasting pricing.

Claim a spot →
Public Sector

Registered and ready for government work.

Pen Runners is a Woman-Owned Small Business, actively registered in SAM.gov and ready to support federal, state, and local agencies — administrative, document, data, and AI-enabled support delivered with speed and accuracy.

UEI
QCP8BZLLE3V4
CAGE Code
97NU7
SAM.gov
Active
Business Type
Woman-Owned Small Business
Primary NAICS & codes
561410 Document Prep 561499 Business Support 561110 Office Admin 561422 Contact Centers 541820 Public Relations 541511 Custom Programming 518210 Data Processing 541930 Translation
Download Capability Statement (PDF) ↓
Ugochi, founder of Pen Runners »
About

Hi, I'm Ugochi.

I've spent years in the work I now run for other people — first as an employee, then as a contract VA, and for a while now as a business owner. Somewhere in there I've also kept my own life moving as a wife and mum of two boys, which is its own full-time lesson in staying organized. So I know what a packed plate feels like from every side of it.

I started Pen Runners after seeing the same thing over and over: capable business owners buried under admin, content, and a hundred small tasks that never end — spending their best hours on work that doesn't actually need them. The usual fix is "hire a VA and hand over the busywork," but that just moves the bottleneck around. I wanted to build something made for how work happens now.

So Pen Runners runs on a simple idea: let AI do the repetitive heavy lifting — drafting, sorting, scheduling, follow-through — and put a sharp human on top to catch what software can't and make sure everything goes out right. You get the speed of automation and the judgment of a real person, with none of the dropped balls.

We take the admin, content, and operations off your plate — and build the systems that keep handling them long after, so the time you get back stays yours.

As we grow, so does the team running behind you. Based in Houston, TX — running for clients anywhere.

Hand off the busywork.

Book a free 20-minute call. We'll find the first thing worth taking off your plate — and show you the AI behind how we'd run it.

Book your free call →

ugochi@penrunners.com